Yes, we offer worldwide shipping for all our products.

We use reliable shipping carriers to ensure safe and timely delivery. The specific shipping method will depend on your location and the shipping option you choose during checkout.

Shipping times vary depending on the destination. Domestic orders typically arrive within 2-5 business days, while international orders may take 7-14 business days. Please note that these are estimated delivery times and can be affected by customs procedures.

Shipping costs are calculated based on the weight of the package and the destination. You can view the shipping cost during the checkout process before finalizing your order.

Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email, which you can use to track the progress of your shipment online.

In the unlikely event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will assist you in resolving the issue and ensuring your satisfaction.

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal.

Absolutely. We take your online security seriously. Our website uses industry-standard encryption protocols to protect your payment information and ensure a secure transaction.

No, we do not store your payment details on our website. All payment information is securely processed by our trusted payment gateway providers.

Your credit card will be charged at the time of purchase or during the checkout process. If you encounter any issues or discrepancies with your payment, please contact our customer support team for assistance.

We currently do not offer installment payment options. However, we provide various payment methods to accommodate your convenience.

Refund policies may vary. Please refer to our refund policy page or contact our customer support team for specific information regarding refunds and returns.

Our return policy allows for returns within 30 days of the purchase date. Items must be unused, in their original packaging, and in resalable condition. Please refer to our Returns page for detailed instructions and eligibility criteria.

To initiate a return, please contact our customer support team with your order details and reason for the return. They will provide you with further instructions on how to proceed.

Return shipping fees may apply, and they are the responsibility of the customer unless the return is due to an error on our part. Please refer to our Returns page or contact our customer support for specific information regarding return shipping fees.

Once we receive your returned item, it will undergo a quality inspection. Processing times may vary, but we strive to process returns within 5-7 business days. Refunds will be issued using the original payment method.

We currently do not offer direct exchanges. If you wish to exchange an item, we recommend initiating a return and placing a new order for the desired item.

Hair extension specialists typically charge $300-$800 per full head installation, with services taking 2-4 hours. Many of our graduates report adding $2,000-$5,000+ monthly revenue to their salon business within the first 3 months of offering extension services. Beyond initial installations, maintenance appointments every 6-8 weeks create recurring revenue streams.

Our online beginner course provides comprehensive video training you can complete at your own pace over 3 months, perfect for learning theory and techniques. Our in-person masterclass offers hands-on practice with live models, immediate feedback, and personalized coaching—ideal for building confidence before working on clients. Most stylists prefer in-person training for the hands-on experience.

While we recommend having basic hairdressing experience, our beginner course is designed to teach extension-specific skills from the ground up. If you're a licensed cosmetologist or hairstylist, you'll be able to immediately apply these techniques in your salon.

Absolutely! Unlike online-only courses, our training includes hands-on practice with real-time feedback. You'll practice the techniques multiple times during the course with expert guidance. Our graduates consistently report feeling confident and prepared to work on clients immediately after certification.

All graduates receive 3 months of ongoing support including access to our private student community, email support from instructors, troubleshooting assistance, and technique updates. You're never alone in your extension journey—we're here to support your success long after certification.